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FAQ

WHAT DOES "METIS" MEAN?

Metis is a Greek mythological figure who was the first wife of Zeus.  Metis is seen as the embodiment of wisdom, deep thought, and wise counsel.

 

WHAT IS AN INDEPENDENT PATIENT ADVOCATE?

A patient advocate is someone who:

  • Educates patients about their rights in a particular situation;

  • Ensures that clients are well-informed and able to make the best possible health care decision;

  • Supports the patient in their decision; and

  • Works to protect and safeguard the patient’s interests.

 

Independent (aka private), professional health and patient advocates are defined as those advocates who work directly for patients, their families and caregivers, and not through an intermediary such as a hospital, insurer, or other person or organization that may have conflicting interests.

 

WHY IS IT IMPORTANT FOR AN ADVOCATE TO BE "INDEPENDENT"?

This is really a question of loyalty and allegiance.  It is true that hospitals often have “care coordinators”, “navigators” or “advocates”.  But they are paid by the hospital and they are, therefore, obligated to follow the policies of that institution.  Sometimes these policies are mutually beneficial to the patient and the hospital. More often they are not.  Only an independent advocate will be 100% aligned with the patient.

 

TEN REASONS WHY YOU NEED A PATIENT ADVOCATE

  • YDKYDK (You Don’t Know What You Don’t Know)

  • Your Medical Bills Are Probably Wrong

  • Your Emotions Get In the Way

  • Your Providers Practice with One Arm Tied Behind Their Backs

  • No One is Coordinating Your Care

  • You Need Protection from Medical Mistakes

  • The World Wide Web Is a Trap

  • You’re Not Making Your Own Decisions

  • You’ve Probably Got the Wrong Health Insurance Plan

  • Your Insurance Coverage Is a Moving Target


          From "You Bet Your Life! The Top 10 Reasons You Need a Professional Patient Advocate by Your Side" by Trisha Torrey  

 

WHERE DO YOU OFFER SERVICES?

Thru the use of technology, we can offer services to anyone in the United States regardless of their location.  In-person services are currently offered in Southern California.

 

HOW MUCH DOES IT COST?

Every client has unique needs.  So, after a free, initial consultation, we will create a customized fee structure to accomplish your goals. Our plans offer an hourly rate, pre-paid discounts, and a 3, 6 or 12-month subscription package. 

 

WHAT WE DON'T DO

We do not render legal advice or opinions, nor do we get involved in litigation.  There is a specific type of legal nurse advocate for that.

  • We do not prescribe.  We are not doctors.

  • We never tell you what to do, we research and educate you as to your options, so you can make good decisions for yourself.

  • We do not provide direct care. We are not home care nurses, nor do we interfere with hospital or medical care, even when we are present as your advocates.

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