Advice from a Patient Advocate: Active Listening 101
"There is a difference between listening and waiting for your turn to speak." (Simon Sinek) A relative of mine is entering hospice today. Yesterday, I spent the whole day at the hospital and assisted he and his wife to select a hospice provider. This involved very honest and difficult conversations about dying - never an easy task. As I participated in meetings with the palliative care doctor, case manager, patient chaplain, and the hospice, I felt extremely grateful for m